Terms of Service

Welcome to flagshiip.com! These Terms of Service (hereinafter referred to as the “Terms”) legally bind all users who access, browse and purchase products on our official website flagshiip.com (the “Site”) and utilize all supporting shopping services provided by flagshiip.com (“we”, “us”, or “our”). This standardized agreement governs all platform usage behaviors, order transactions and interactive services. By visiting our website, registering an account, browsing products, or submitting orders, you fully acknowledge and unconditionally agree to abide by all clauses stipulated in these Terms. If you do not accept any content of these Terms, please immediately stop using our website and related services.

1. Site Usage Eligibility & Rules

Our hair clip and hair accessory products and online shopping services are exclusively available for users aged 18 and above with full civil capacity. When you access and use this website, you confirm and guarantee that you have reached the legal age of majority in your region and are fully capable of signing legally binding service contracts and completing independent transaction behaviors.
All users shall only use this website for legal shopping, product consultation and legitimate personal viewing purposes. Any behaviors that interfere with the normal operation of the website system, destroy server stability, disrupt platform service order, or violate regional laws and regulations are strictly prohibited.

2. User Account Management

If you register a personal member account on our platform, you shall be fully responsible for maintaining the confidentiality and security of your account information, including login passwords, verification information and personal binding data. All browsing operations, order placements, message modifications and other behaviors conducted under your account shall be deemed as your personal behaviors, and you shall bear all corresponding responsibilities and consequences independently.
We reserve the absolute right to suspend, freeze or permanently terminate user accounts that violate these Terms, conduct malicious transactions, infringe on platform rights and interests, or bring adverse effects to other users and third parties. We will not bear any compensation liability for account closure caused by user violations.

3. Order Transaction & Payment Rules

When you submit a product order on the platform, you promise to provide true, accurate, complete and up-to-date personal information, including consignee name, contact number, shipping address and billing information, to ensure the smooth completion of order delivery and transaction follow-up. After confirming the order and completing payment, you authorize us to deduct the corresponding product amount and service fees through your selected payment channel.
All product prices displayed on the website are subject to the real-time display of the platform. We reserve the right to adjust product prices and preferential policies according to market updates, product iteration and activity adjustments without prior individual notice. In accordance with legal regulations and regional policy requirements, individual orders may generate corresponding sales taxes, logistics and shipping fees, which shall be borne by the user.

4. Product Information & Description Statement

We are committed to presenting real and detailed product information for all hair clips, hair accessories and matching accessories on the site, including product style introduction, material description, size parameters, wearing effects and maintenance guidelines. We strictly check product pictures and text descriptions to ensure high consistency with physical products.
Due to objective factors such as different display resolutions, screen color differences, ambient light during shooting and manual measurement errors, slight visual differences or dimensional deviations between the website pictures and the physical products are normal and do not belong to product quality problems. We do not promise that all product information is completely error-free, and we reserve the right to correct abnormal data in a timely manner.

5. Intellectual Property Protection

All intellectual property rights on this website are exclusively owned by flagshiip.com or officially authorized by cooperative institutions, including but not limited to all text content, original graphic designs, brand logos, product shooting images, webpage layout designs and platform operation programs. All contents are protected by global intellectual property laws and related international conventions.
Without our explicit written official authorization, no user or third party may copy, reproduce, modify, disseminate, resell, or create derivative works of the above contents for commercial or non-commercial purposes. We will strictly investigate and hold legally responsible for all acts of infringing our intellectual property rights.

6. Personal Data & Privacy Protection

The collection, storage, use and protection of your personal information generated during your use of the website and shopping transactions are subject to our official Privacy Policy, which is incorporated into these Terms as an integral part of the service agreement. By using our platform services, you fully agree to our standardized data processing behaviors specified in the Privacy Policy. We will protect user privacy in strict accordance with regulatory requirements and will never disclose user private information without legal basis.

7. Standard User Code of Conduct

During the use of the website, all users must abide by the following specifications and shall not engage in any prohibited behaviors:
  • Violate local laws, regulations and public order and good customs, or infringe the legitimate rights and interests of any third party;
  • Publish, disseminate or transmit malicious, insulting, illegal, violent, pornographic and other inappropriate invalid information on the platform;
  • Carry out network attacks, system detection, program cracking and other behaviors that interfere with the normal operation of the website, and destroy platform data and system security;
  • Maliciously place orders, refuse normal after-sales cooperation, and disrupt the platform's normal transaction order.
We have the right to independently judge and remove illegal and inappropriate content, and restrict the service authority of violating users according to the severity of the situation.

8. Third-Party Website Link Statement

This website may contain jump links, advertisement entrances and service channels of third-party cooperative platforms during operation. These third-party websites are independently operated by external institutions, and we do not control their content, service rules and privacy protection mechanisms.
When users click to jump to third-party platforms for consumption and browsing, all risks arising therefrom shall be borne by the users themselves. We will not bear any joint liability for the content errors, service disputes and privacy leakage problems of third-party websites.

9. Service Warranty Disclaimer

Our website and all hair accessory products and online services are provided on an "as is" and "as available" basis. We do not make any explicit or implicit warranties, including but not limited to the continuity, accuracy, stability and error-free nature of website operation. We do not guarantee that the platform system will never be interrupted, free from network delays, system bugs, virus invasions and other abnormal problems.

10. Liability Limitation Clause

Within the maximum scope permitted by applicable laws, flagshiip.com, its affiliated brands and operating teams shall not be liable for any indirect losses, accidental losses, special losses and consequential damages caused by your use of the website products and services, including but not limited to economic losses, time costs and opportunity losses, even if we have been informed of the possibility of such risks in advance.

11. User Indemnification Agreement

You agree to fully indemnify and protect flagshiip.com, its operating teams and cooperative partners from all claims, compensation requirements, liability disputes, economic losses and legal expenses (including but not limited to lawyer fees, litigation fees and investigation fees) arising from your violation of these Terms, illegal use of platform services, or infringement of third-party legitimate rights and interests.

12. Governing Law & Dispute Resolution

These Terms of Service and all service disputes, transaction disputes and right disputes arising from your use of this website shall be governed by the laws of Hong Kong Special Administrative Region of China, excluding conflict of law rules. All disputes that cannot be resolved through friendly negotiation shall be submitted to the designated competent courts in Hong Kong for exclusive jurisdiction and resolution.

13. Terms Update & Revision Rules

We reserve the right to revise, update and optimize these Terms at any time according to business development, product iteration and legal policy updates. After the Terms are revised, we will update the "Last Updated" date on the page and publish the new clauses on the official website. Your continued use of the website and platform services after the update of the Terms will be deemed as your full acceptance of the revised agreement content.

Official Contact Information

For any inquiries, suggestions and dispute consultations regarding these Service Terms, please contact our official customer service team:
Email: service@flagshiip.com
Phone: +1 (989) 682-2410